May 19, 2020

Mask and Face Covering Guidance for Business, Transit,
and the Public

Official Doc

Need PPE for your business?

Transit agencies are required to:
• Require at least three (3) feet of physical distance between passengers.
• Require at least six (6) feet of physical distance between the driver and passengers
(except during boarding and in assisting those with mobility devices); reinforce this
requirement by cordoning off seats as appropriate.
• Use physical partitions or visual cues (e.g., floor decals, colored tape, or signs) to
discourage passengers from standing and sitting within three (3) feet of other
passengers, and within six (6) feet of drivers, and other transit employees on the

• Determine and post maximum occupancy for each bus.
• For rail systems, post maximum occupancy for each train car using clear, prominently
placed signs. Make verbal announcements about maximum occupancy before and after
each stop.
• Post clear signs, in more than one language, (available at at transit stops/centers listing COVID-19 symptoms,
asking riders with symptoms to stay home, and who to contact if they need assistance.
If someone with symptoms must travel, please use alternate transit, if available.
• Review and implement Mask and Face Covering Guidance for Business, Transit and
the Public.
• Provide transit employees access to soap, clean running water, and drying materials, or
at least 60-95% alcohol-based hand sanitizer at their worksite.
• Clean buses/trains and transit stations frequently. Conduct targeted cleanings every
four (4) hours, with a focus on disinfecting frequently touched surfaces of the bus/train
and at transit stations.

To the extent possible, transit agencies should, but are not required to:
• Implement one-way flow of traffic with front door boarding and rear exiting.
• Use signs at high-traffic stops to encourage physical distancing while waiting for
• Install hand sanitizer stations with 60-95% alcohol-based hand sanitizer solution in each
bus/train to the extent possible.
• Consider installing clear plastic barriers between driver and passengers when six (6)
feet of physical distance cannot be maintained.
• Establish a policy and practice for providing alternate transportation for riders who are ill
and need transportation to obtain medical care that limits possible exposure to transit
employees and other members of the public.
• Review and implement General Guidance for Employers as applicable.
Additional Resources:
• OHA Guidance for the General Public
• OHA General Guidance for Employers
• Mask and Face Covering Guidance for Business, Transit, and the Public

You can get this document free of charge in other languages, large print, braille or a format
you prefer. Contact Mavel Morales at 1-844-882-7889, 711 TTY or