Tell Us About Director’s Mortgage.
Obtaining a mortgage can be stressful if you’re working with the wrong team. My goal is to make the process fun, exciting, and most of all, as stress free as possible. Being your Mortgage Specialist for Life is my goal. I strive to exceed expectations and provide superior customer service, and am an expert at handling complicated situations.
I would be honored to help you, your family, friends, and/or clients. Please do not hesitate to contact me anytime, even if it’s just to ask questions. I’m always happy to help!
What Is Your Company’s Philosophy?
We work hard to be sure we are providing the best loan to fit our client’s mortgage need. Our customer service and communication exceeds expectations, and we strive to provide the best service possible to everyone we work with during the process. We take care of our people, including clients, employees, real estate agents, title companies, etc. and of course our community.
Please Describe Your Business
We specialize in residential mortgage loans, purchases, refinances, construction loans, reverse mortgages, and debt consolidation. Each of our Senior Mortgage Specialist has an average of 10+ years of experience in the mortgage industry.
How Does Your Business Stand Out In The Industry?
We offer all different financing types including: Conventional, FHA, USDA, VA, Down Payment Assistance programs, New Construction and Rehab Loans. All transactions are handled locally and in house. This gives us the opportunity to help people in a way that provides expedited service, and helps keep the process simple. Buying a home can be a difficult process if you don’t have the right team helping you navigate through the steps.
Do You Have Any Stories To Share About Customers’ Reactions to Your Business?
We’ve closed loans other companies would likely turn down. The reason behind this is because we think outside of the box. Our support team looks at each situation individually and works hard to make things happen. If it is possible we’ll make it work, and if it isn’t at the time, we’ll put our clients on a plan so that they can get there when the time is right.
Are There Any Misconceptions About Your Business?
We are not only open during business hours. Our mortgage specialists are always available, even on nights and weekends. Some people think obtaining a mortgage is a difficult process, if you’re working with a mortgage specialist that is knowledgeable and has experience it simplifies things and makes what can be a very daunting process to feel simple.
How Did The Company Get Started And What Are Plans For Growth?
Directors Mortgage, Inc. was started as a small suite in a large building in Lake Oswego. Within the first five years it had grown so much that the owner called his brother from CA to move up and help. Directors Mortgage has since grown and now occupies the entire 2nd floor of this same building. We have been in business 20 years and are continuing to build branches and grow. Our next goal is to build a branch in Newberg, OR and Kim Abraham is working hard to build her business in the area so that this is possible. Kim has been providing mortgage loans for 13 years and knows the ins and outs of the loan process. She is happy to help anytime including nights, weekends, and even holidays, even if it’s just to answer questions. We look forward to building our presence in the Chehalem Valley and can’t wait to see the great benefits that come with our continued growth.
Nuts and Bolts
How Old Is Your Business? 20 years old
Number of Years In This Area? 2 years
Franchise Or Chain? No
Type of Business: Family Business First Generation
Hours: Always open
Location: 4550 SW Kruse Way Suite 275 Lake Oswego, OR 97035 (I live in Newberg and am working hard to build my business so that I can have a branch in Newberg)